PREORDER Terms & Conditons

Important Notice About Pre-orders

Effective June 3, 2024, all orders placed through our website will be treated as pre-orders and will be shipped on September 6, 2024.

What are Pre-orders?

Pre-orders are advance purchases made on all products scheduled to be shipped at a future date. In our case, all pre-order items will be shipped on September 6, 2024.

Please note: Pre-order items are not on hand and therefore require a waiting period.

Rules & Regulations for Pre-orders

Before placing a pre-order, please carefully read and understand the following terms and conditions:

  1. Payment: Pre-orders require payment to be made at checkout.

  2. Cancellations: Due to the nature of pre-order items, cancellations are not accepted once the “Order Form” has been submitted and paid for.  All pre-orders are considered final sales.

  3. If you are unable to wait for the specified delivery time, please do not place an order.

  4. Acceptance of Terms: By placing a pre-order with us, you agree to accept these terms and conditions.

  5. Shipping Notification: Once your products are ready to be shipped, you will be informed via email and our social media platforms.

Customer Support

We aim to complete orders as efficiently as possible. If you have any questions regarding your order, please email our customer service team at projectpancheewa@gmail.com.

When contacting us, please include your full name as seen on the order and your order number in the email subject line. We appreciate your patience and respect as we work to respond to everyone in a timely manner.

Thank you for your understanding and support!

Team Pancheewa